Hey Fashion Lovers! We know you have questions about your style journey with us. Here’s everything you need to know about shopping at Lorlie Sales Store – from our bold collections to global delivery!
đī¸ PRODUCT QUESTIONS
What types of products do you offer?
We specialize in fashion-forward pieces including ALL COSTUMES, DRESSES, BODYSUITS, JEANS, CROP TOPS, and show-stopping HALLOWEEN collections. Plus, we complete your look with ACCESSORIES, ANKLETS, HANDBAGS, HEELS, and INTIMATES!
Do you have seasonal collections?
Absolutely! Our HALLOWEEN collection is particularly spectacular, featuring complete costumes, HALLOWEEN ACCESSORIES, and HALLOWEEN SHOES to make your celebrations unforgettable.
What’s your sizing like?
We offer a wide range of sizes to celebrate every body type. Check individual product pages for specific sizing charts and measurements to ensure the perfect fit for your bold fashion choices.
đ SHIPPING & DELIVERY
Where do you ship from?
All our fashion treasures ship from our Memphis, US headquarters, carrying that distinctive Memphis flair with every order!
What shipping options are available?
đ Standard Shipping: $12.95 via DHL or FedEx – 10-15 days after dispatch
đ Free Shipping: FREE on orders over $50 via EMS – 15-25 days after dispatch
đ Free Shipping: FREE on orders over $50 via EMS – 15-25 days after dispatch
How long does order processing take?
We process all orders within 1-2 business days before dispatch. Your fashion journey begins the moment you place your order!
Do you ship worldwide?
We proudly ship globally! However, we currently cannot deliver to Asia and select remote areas. Each package is handled with care to ensure your statement pieces arrive in perfect condition.
When should I order Halloween costumes?
đ Halloween Pro Tip: Order at least 3-4 weeks before your event! This ensures your costume, accessories, and shoes arrive with time for any final adjustments to perfect your spectacular ensemble.
đŗ PAYMENT & SECURITY
What payment methods do you accept?
We make checkout as smooth as our delivery! We accept Visa, MasterCard, JCB, and PayPal. Your security and convenience are our top priorities.
Is my payment information secure?
Absolutely! We use industry-standard encryption and security measures to protect your payment information. Shop with confidence!
âŠī¸ RETURNS & EXCHANGES
What’s your return policy?
We offer a 15-day return window from your delivery date. We want you to love your Lorlie pieces as much as we do!
How do I start a return?
Contact our style experts at [email protected] within 15 days of delivery, and we’ll guide you through the simple return process.
What if my item arrives damaged?
We’re so sorry if this happens! Contact us immediately at [email protected] with photos of the damaged item, and we’ll make it right quickly.
đ STYLE & FIT
How do I choose the right size?
Each product page includes detailed size charts and measurements. For fashion advice or fit questions, our style experts are always happy to help!
Can I mix and match from different collections?
Of course! That’s the beauty of Lorlie. Our EVERYDAY WEAR, INTIMATES, and special COLLECTIONS are designed to work together. Create unique looks that express your individual style!
đ INTERNATIONAL ORDERS
Are there any additional fees for international orders?
While we don’t charge additional fees, some countries may impose customs duties or import taxes. These are the responsibility of the recipient and vary by country.
Can I track my international order?
Yes! Both shipping options include tracking. You’ll receive tracking information once your order dispatches from Memphis.
Still Have Questions?
Our style experts are here to help you shine! Reach out to us at:
Email: [email protected]
From boardroom to dance floor, Halloween party to everyday magic â we’ve got your fashion journey covered!
Lorlie Sales Store âĸ 4669 Apple Lane, Memphis, US 63555 âĸ uniquecostumeshop.com